We are committed to safeguarding your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us. For your convenience, we also encourage you to review our Terms and Conditions for additional information about the use of our services.
Information We Collect
As a visitor, you may browse our Website to learn more about our services without providing any personal information. You are not required to submit personal data simply to access or view the Website.
We collect personal information when you voluntarily express an interest in obtaining information about us, our products, or our services, or when you otherwise contact us.
You retain control over the amount and type of information you choose to provide while using our Website. The personal information we collect depends on the nature of your interaction with us, the choices you make, and the products or features you use. The categories of personal information we may collect include, but are not limited to, the following:
- Name, Email, Passport number, Contact data, General health conditions, and Food preferences
Automatically Collected Information
When you access and use our Website, certain information is collected automatically through the interaction of your mobile device or web browser with our Website. This information is generally considered non-personal in nature. We may collect the following categories of information:
Cookies
Our Website uses “cookies” to identify the areas of the Website that you have visited. A cookie is a small data file stored on your computer or mobile device by your web browser. Cookies help us enhance and personalize your experience by tailoring the content displayed to you.
Most web browsers allow you to modify your settings to decline or disable cookies. Please note that if you choose to disable cookies, some features or functionality of the Website may not operate properly or may become unavailable. We do not store personally identifiable information in cookies.
Log Information
We automatically receive certain information from your web browser or mobile device. This may include the website you visited prior to accessing our Website, the website you visit after leaving our Website, your IP address, the name of your Internet service provider, browser type, mobile device type, and operating system.
We use this information to analyze user behavior and trends, administer the Website, and improve its performance and functionality.
Service Providers
We may engage third-party companies and individuals (“Service Providers”) to facilitate the operation of our Website, provide services on our behalf, perform Website-related functions, or assist us in analyzing how our Website is used.
These Service Providers may have access to your personal information solely for the purpose of performing these tasks on our behalf. They are contractually obligated to maintain the confidentiality of your information and are prohibited from disclosing or using it for any other purpose.
Use of Photographs and Videos
During our tours and activities, we may capture photographs and videos for the purpose of preserving memorable experiences and for promotional or marketing use.
If you prefer not to appear in any photographs or videos, you may notify us in advance or at any time by contacting us via WhatsApp(+94777812891) or by email at info@knucklesadventure.com.
Upon receiving your request, we will make reasonable efforts to respect your preference and exclude you from any promotional materials to the extent practicable.
Acknowledgment and Contact Information
By participating in our hiking experiences, you acknowledge and agree to comply with our cancellation and refund policies. Our goal is to provide flexibility while ensuring fair treatment for all participants and the smooth execution of our adventures.
For any inquiries or to initiate the cancellation process, please contact our customer service team:
Phone: +94 777 812 891
Email: info@knucklesadventure.com
We sincerely thank you for choosing Knuckles Adventure for your travel experiences and look forward to assisting you in your future adventures.
Last update Date: 01/02/2026